Frequently Asked Questions
Find answers to the most common questions.
All our facilities operate from 7:45am-4:45pm, Monday through Friday, with the exception of statutory holidays.
Our fee structure is as follows:
Pandora
Aldersmith / Phoenix
* These fees are after the CCFRI (Child Care Fee Reduction Initiative). We do accept ACCB (Affordable Child Care Benefit), if you are qualified.
* The fees for 2026 will be different as we do our yearly staff raises in January, so fees will be increasing to reflect that.
While the exact timings vary slightly across our different programs, the flow of the day generally includes the following:
- Drop-off / Free Play
- AM Snack
- Outdoor Time
- Lunch
- Nap / Quiet Time
- PM Snack
- Free Play / Pick-up
Other activities, such as **circle/story time** and **art/craft activities**, are integrated throughout the day, depending on the specific age group and educational program.
The staff to child ratio for infant and toddler care is 1:4. All the infant and toddler programs at Maple Tree have 12 children with 3 educators. For 3-5 years old, the ratio is 1:8.
We are play-based and often child-led. We strongly believe that children learn best through play! We do early literacy through stories, songs, circle time, etc.